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Consumer/Client Privacy Policy

CFM Company is committed to respecting your privacy and recognizing your need for appropriate protection and management of personally identifiable information you share with us which may include your name, address, telephone number, etc. The purpose of this privacy policy is to inform you what personally identifiable information we may collect from you when you visit our web site, how we use such information. We encourage you to read it whenever you visit our sites as the information may change without notice due to site enhancements, changes in the law and changes in technology.

Rest assured that we will not sell, share or trade your personally identifiable information gathered through our site with third parties.

We may disclose some of your personally identifiable information to one or more of our own service providers that we may use to fulfill services for you, provided that we will reasonably assure that those service providers are obligated to maintain the confidentiality of your personally identifiable information and only use it for the purposes we hire them for. We may also disclose personally identifiable information to others if we are required to do so by law, to protect and defend the rights of CFM Compnay, Inc., or in the event of a corporate sale, merger, reorganization, dissolution or similar event.

The security of your personally identifiable information is important to us. Although we cannot guarantee against loss, misuse, alteration, unauthorized disclosure or destruction of data, we use commercially reasonable security measures to protect you from such occurrences. If necessary in accordance with the law, we will disclose to you any known or reasonably suspected breach in security involving your personally identifiable information.

This Privacy Policy is intended to comply with applicable United States laws and regulations, including the laws of particular states where our stores or customers are located. Our stores are located in the United States, all catalog orders are placed to our operators located in the United States, and our Web site is targeted only to residents of the United States. If you are not a resident of the United States, please note that our information gathering practices may not be compliant with your own country's laws and regulations, and you should not share your personally identifiable information with us unless you are willing and able to be subject to United States laws concerning such disclosures.

We will not knowingly collect information about children under the age of 18 without prior parental consent. By submitting personal information on our sites, you are representing to us that you are 18 years of age or older.

In general, you can visit many of our web pages without telling us who you are or revealing any personal information about yourself. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

There may be times (such as when you purchase or order a product, as well as when you register to receive information) at which we ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, birth date, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site.

We use the personally identifiable information you provide for internal purposes, such as confirming and tracking your order, registration, analyzing trends and statistics, informing you of our new products, services and offers, and providing you with information from and about CFM Company Inc and its websites.

We may contract with companies or persons to provide certain services including credit card processing, shipping, data management, etc. We call them our Service Providers. We provide our Service Providers with the information only needed for them to perform these services.

Although unlikely, in certain instances we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you or CFM Company Inc. We may also disclose your personally identifiable information when we believe the law requires it.

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by calling us at 1.888.988.4236 or by sending us an email.

When sending email please be sure to include your email address, full name, and specifically what information you do not want to receive. If you would like to update or correct your email address, street address or other personal information with us please contact us the same way.

Please note that sometimes these requests may take up to 6-8 weeks to be effective, particularly if we are removing your name from postal mailings. In addition, when you purchase from us online or through our showroom, we may need to contact you via phone, email or mail to address questions or issues specific to your estimate, order, etc., even if you have opted to not receive communications.

Please remember, if you delete certain information you may not be able to continue to purchase products or access other portions of our web site without entering additional information.

Our web sites may contain links to web sites operated and maintained by third parties, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. You access such linked sites at your own risk. You should always read the privacy policy of a linked site before disclosing any personal information on such site.

If we decide to change our privacy policy in whole or in part, we will inform you by posting a notice on our web site. Those changes will go into effect on the date posted in the notice. The policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. This policy was posted in December 2004.

 

 

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